Attending your cancer service appointment

Being referred to our team

If you are referred on a urgent suspected cancer pathway [previously known as 2 week wait (2ww)] your medical team will be trying to assess several things at once:

• Whether you do or do not have cancer
• If you are found to have a cancer we will investigate what type of cancer it is and what treatment is it most likely to respond to
• Where it is? i.e. has the cancer spread anywhere else?
• Will you be fit enough to withstand cancer treatments
• What are your wishes and priorities?

Changing or cancelling your urgent suspected cancer outpatient appointment

Urgent Suspected Cancer first appointments are managed by the Central Booking Office.

• The Central Booking Office opening times are Monday – Thursday 8:30am – 4:30pm and Friday 8:00am – 4:00pm.
• Urgent Suspected Cancer outpatient appointments (suspected cancer): 0300 422 5981

What to bring with you to appointments

• A loved one or friend who can support you
• A list of any medication you are currently taking
• Any questions you may have
• A notepad and pen

Oncology

Your Oncology visit

For Avening Ward

• Due to space restrictions, please come for treatment alone. Please talk to a member of staff if you need a carer or a translator to attend with you.
• We advise against driving and from your intravenous treatments.
• On arrival for an appointment, please report to the main Oncology Reception. You will be told when to go to the appropriate area.

Oncology and radiotherapy contacts

• Oncology Reception: 0300 422 4028 (To check appointment times and transport. Opening Hours : 8am – 6pm)
• Oncology General Office: 0300 422 4040, 0300 422 2393 or 0300 422 3895
• Chemotherapy Booking Office: 0300 422 3366
• Radiotherapy Booking Office: 0300 422 4471
• Radiotherapy at Cheltenham Oncology Centre: 0300 422 4147
• Oncology Outpatients Booking Office: 0300 422 4027 or 0300 422 3823 (for non-treatment appointments)
• Acute Haematology Oncology Unit (AHOU) 24-hour Helpline: 0300 422 3444